We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, very good
TOP... Quality also good if you play your own songs via bluetooth. I'm satisfied
good music, cool and nice to do muscles and cardio
Excellent. My partner loves is. Sound and speed is adjustable. You scroll up and down for the sound and speed. You dont click on it. , super 👍
great item, , very good for what we need and exercise regime.
my son loves it
such a great product
so well my children love it
It will be a good pastime
perfect. for speed reflexes. No need to hit hard.
A Wonderful Toy
Great fun! It came nicely packaged, easily figured out the connection. Surprisingly, not bad gloves. Conveniently and firmly adheres to Velcro on the wall)
works great
Hilarious, easy to use
ok
Perfect for the price 💖and I didn't expect such quality
Beautiful, functional and fun, helps you stimulate your reflexes
Brilliant
This was better than I expected
this is amazing. I got it for the kids but I'm using it to great fun.
Great little machine for fitness use
Excellent product, very good quality, the sound is very good, easy to install, easy to connect to your cell phone, super recommended!
Super! Everything works, I recommend it. A lot of fun and can be used by the whole family.
brought this for my wife, and she likes it a lot. the quality is good. The velcro strip comes with a double-sided tape. I'm not sure how long it will hold on the wall, but let's see. so far, so good